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You can use any major credit card (Visa, Mastercard, Discover or American Express). Your credit card statement will reflect payment to Staples Promotional Products.

To redeem a promo code, please enter it during checkout and the discount will be applied to your purchase. Please note: Specific limitations may apply.

For a printout of your receipt, click on My Account. Click on the Order History link to view your past orders. Select the relevant order for which you would like a receipt and print this page.

Unless otherwise specified, all orders will be processed and shipped within 48 hours upon receipt. To view your estimated delivery date, please check the product description page.

For production and delivery lead times on drop-ship or custom orders, contact 403-640-8576.
Please note: The deadline for orders to be shipped the same day they’re placed is 2 p.m. CST.

Once your order has shipped, you will be emailed a final receipt with a tracking number if one has been provided by the carrier. You will also be able to see the tracking number (if provided) under Order History.

We will do everything possible to meet your deadline. You may choose a faster shipping method during the checkout process. Please note: Expedited shipping may require an additional cost.

We make every effort to ensure the products on our site are in stock and ready for decoration. Occasionally, due to circumstances beyond our control, our stock of a certain product may be depleted. When this occurs, we will contact you with a revised ship date. If this revision does not meet your needs, we will do our best to offer you a comparable product as an alternative to the one you ordered.

Once the order is placed, call Customer Service at 1-800-448-0526.

Call Customer Service at 1-800-448-0526.

To specify multiple shipping addresses, call us at 1-800-448-0526 or e–mail us at NewHolland@Staples.com when placing your order.

All shipments to APO, FPO or DPO addresses must be sent via U.S. Priority or First Class Mail. Orders shipping to these addresses will be identified during order processing, and the shipping method will be updated accordingly. Your shipping confirmation will reflect the updated freight service and charges. The charges should never exceed what you've been quoted during the checkout process.

• This site supports orders being shipped to addresses in the United States.
• Apparel items marked as imported are not available for shipment into Canada and most European countries.
• For Canadian restrictions and availability to all other countries outside of the Continental USA, please e–mail our Customer Service Department: NewHolland@Staples.com or call our international customer assistance number:  1-800-448-0526.

International Customs/Duties/VAT:

All customs, duties and value-added taxes are the recipient's responsibility and are due at the time of delivery. These charges are in addition to the purchase total from this store.

International Returns:

Except for defects in product or workmanship, all international sales are final. Any returns require a return authorization number. Email Customer Service at NewHolland@Staples.com for a return number.

Due to the variety of brands and styles we carry, we've provided brand-specific size charts for select product pages. If you're having trouble finding a specific size, please contact Customer Service at NewHolland@Staples.com, and a representative will be happy to help you.

After your order has been processed for delivery, youll receive a confirmation email. The confirmation will contain the expected delivery date, shipping address, order number and other relevant information. The receipt of an email order confirmation is recognition that we have received your requested order and does not constitute an offer to sell.

You can also view your order status and details through your My Account portal in Order History.

Once the order is placed, call Customer Service at 1-800-448-0526.

You can access past orders and invoices by clicking on My Account. Click on the Order History link to view your past orders.

If an item is out of stock, the product page will list zero as the current in-stock quantity along with the restock date.

In-stock: Your purchases are backed by our 90-day Satisfaction Guarantee. If the merchandise you ordered does not meet your expectations, we will gladly exchange it or accept the return for a refund or credit within 90 days from the day you receive your order. Our friendly Customer Service team is available at 1-800-448-0526 between the hours of 7 a.m. and 5 p.m. CST.
Custom Orders: We are unable to accept returns or process exchanges on custom, made-to-order products. If you feel your order was produced incorrectly, please contact us within 30 days of the invoice date. If it is determined there is a material or manufacturing defect with your order, we will replace your order or issue a refund.
Due to shipping restrictions, we cannot accept returns on items with alcohol content such as hand sanitizers or on wireless items with lithium batteries such as portable chargers, speakers and earbuds.

To return an in-stock item, contact Customer Service at 1-800-448-0526 to obtain a Return Form. Fill out this form and carefully repack the merchandise with the form in the original carton within 90 days of purchase.

Call Customer Service at 1-800-448-0526. Your dedicated Customer Service Representative will help determine if a return, refund or replacement is needed.

Call Customer Service at 1-800-448-0526.

Call Customer Service at 1-800-448-0526 for more information.

Call Customer Service at 1-800-448-0526 for more information.

Attention California Residents: Californias Proposition 65 entitles California consumers to special warnings for products that contain chemicals known to the State of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels. We know youre concerned about product safety, and we take all the necessary steps to comply with all applicable safety and health requirements.

We provide a Prop 65 link on the product page for each item that requires the Prop 65 warning. If a Prop 65 link does not appear for the product you wish to purchase, the supplier of the product has indicated that it does not require the Prop 65 warning.

Supplier reserves the right, subject to notice to Buyer, to adjust the price of Licensed Products to reflect changes in imposed tariffs that affect the overall cost of the Licensed Products.

You can redeem your eGift card by clicking “eGift Card” at checkout and then entering your eGift Card number, or by adding it to your account balance for future use:

• Go to My Account, where you'll see Your Balances.
• Click on Manage Gift Certificate(s).
• Enter the number and click on Add to Balance.

At checkout, you can choose whether to use all or part of your eGift card balance.

You may also redeem your eGift card by phone. Call Customer Service at 1-800-448-0526.

eGift Cards are electronic gift cards that work just like physical ones and can be used for full or partial payment.

• If your order exceeds your eGift card amount, you’ll be prompted to provide a credit card for the remaining balance.
• If your purchase is less than the card value, the balance will remain in your account.
• You are not required to use your eGift card—just select your payment method at checkout.
• Multiple eGift cards can be used for one transaction. The oldest cards will be used first.
• Tax and shipping charges apply and can be covered by the eGift card balance.

For help, contact Customer Service at 1-800-448-0526.

• Click the eCertificates link.
• Enter the quantity and required information. Fields marked with an asterisk (*) are required.
• The recipient’s email is required for delivery.
• Three ways to enter recipients:
  • Type in each recipient’s name, email, from name, and message.
  • Send to your Bulk Purchased eGift Cards dashboard for later distribution.
  • Upload a CSV file with up to 300 recipients' details. Messages must be 240 characters or fewer.
• Add to Cart and check out as usual.

Recipients will be emailed their eGift card with your message. If uploaded via spreadsheet, delivery takes 1–3 business days. Cards sent from your dashboard are sent immediately.

Encourage recipients to bank their eGift card in their account—it’s like cash until added.

If you chose to send your eGift Cards to your dashboard for later distribution, follow these steps:

• Log in and go to the Bulk Purchased eGift Cards section.
• Click Assign eGift Card(s).
• To send to a new recipient, click Send Gift and enter their name, email, from name, and message. Then click Send Gift.
• To resend a card, choose Resend Gift for a past recipient.
• Click Download Report to view and download recipient details, emails, send dates, and messages.

You can bank your eGift card using either the email link or your My Account portal:

From your email:

• Click the link in the email.
• Log in to your account.
• Review the information and click Add to Balance.

From your account:

• Log in to your My Account.
• Enter the eGift card number.
• Click Add to Balance.

Your balance will be updated and ready to use anytime.

Yes! You can check your eGift Card balance here.

eGift Cards not redeemed within 5 years (by purchase or refund request) will be escheated to the state of Delaware, per applicable law.